Managed IT refers to comprehensive IT services that are provided by an MSP (managed service provider) for a fixed monthly rate.
With this model the MSP and the client share the same goal to have the IT function running smoothly. In order to do this the MSP assumes responsibility and provides unlimited support for designated aspects of IT, and the client organization commits to investing in the equipment and software that will improve the operation and security of their systems.
Proactive Approach to Managing IT for Better Results
Many companies who make the move to managed IT services have been relying on one or two-person teams who don’t have all the skills or the bandwidth to do much more than fix problems as they occur. Managed IT services allows you to proactively manage the IT function so that your people and your goals are no longer hindered but enabled by technology. The results show up in improved business outcomes, and IT costs are controlled.